102 Chain Lake Drive
Suite 3
Halifax, Nova Scotia
Canada  B3S 1A7

Phone: 902.442.2041
Toll free: 866.592.7879
Fax: 902.826.1761

PROBLEMS?     Call our helpline: 1 866 592 7879     Local clients please call: 1 902 444 7879
Solutions for a smarter planet

Support and Links

As an Advanced-Level IBM Business Partner for Maximo, MGI is ready to help troubleshoot your product issues and get you back up and running more quickly. Our dedicated Support Team leverages the experience of our entire consulting organization, which averages more than 10+ years of implementation experience across multiple industries and product versions.

The authorized IBM Support Program allows our clients to benefit from both MGI and IBM under the annual Maximo/Tivoli maintenance and support agreement. Using this model, our experienced Support Team will provide direct product support to quickly resolve your issues, but can also engage IBM when an issue requires additional assistance.

MGI also offers TruSupport OnDemand options to provide our clients flexibility to meet the full spectrum of support needs.

Our certified Support Team provides an efficient and personalized level of support and we are excited to work with you.

Maximo Documentation Links

Recent IBM APAR Notices

MGI Customer Support

MGI is always at your service for:
  • IBM Maximo L1 & L2 Support
  • MGI TruSupport on Demand
  • General Inquires